Dear John (Crew Boss),
"I wanted to write to you to tell you how happy we were with our remodeling project. The best thing I ever did was to contact Mary (Designer). We were very apprehensive going into the work based on the scope and things other contractors had told us. Mary's design and confidence in your team being able to do an outstanding job put us at ease.
Mary made sure she knew exactly what we wanted and made it happen. I wouldn't have been possible without the remarkable job Robert (carpenter) and Ethan (crew member) did with the installation. The floors and baseboard look amazing but the most impressive was the work Robert did on the staircase.
I cannot say enough about Mary, Robert, and Ethan. Through the whole project they were amazing. Their professionalism and respect for us and our home was something I have not encountered in other remodeling projects. They made us feel like we were working with friends. With Mary's design and the awesome job of Robert and Ethan it looks even better than we imagined it would our only regret is that we didn't do it sooner.
We hosted our family for Thanksgiving and they were amazed at the difference and what an outstanding job your team did. We will highly recommend you to anyone we know looking to remodel. Looking forward to doing future projects with you."
Winthrop Harbor, IL