Veteran-Owned • Family-Run Since 1968 • Showroom in Third Lake, IL
Veteran-Owned • Family-Run Since 1968 • Showroom in Third Lake, IL
WHAT CENTURY CLIENTS ACTUALLY SAY
4.7 out of 5
Based on 70+ verified Google reviews
Our reviews are not anonymous testimonials. The designers, crew managers, and the owner our clients name in their reviews are the same people who will work on your project. Read the full collection below, or scroll to Google to read every review we have.
Or call Steve directly: (847) 395-3418
THE RATING IN DETAIL
Independent third-party platforms verify Century's reviews. Below is the breakdown of our 4.7-star aggregate average across more than 70 verified reviews.
4.7 out of 5 (70+ reviews)
Verified Professional
Lake County Specialist
Continuous Good Standing
REVIEWS BY PROJECT TYPE
Filter by the kind of project you are planning. The reviews below are pulled from our verified Google reviews and Houzz profile.
"Excellent. Love it. Our designers, Mary and Kelsey, were great to work with. Their design was well thought out and professionally done. We will definitely refer Century to friends and give references upon request. Very honest, fair, and a collaborative effort."
— Mark and Laura B.
Kitchen renovation, screened porch addition, bathroom and laundry remodel
"Steve, the owner, did a great job of working around issues and finding cost-effective ways to get things done. The crew was always on time and they did what they said they were going to do. I have recommended Steve to a number of friends who have used him and have been happy also."
— Patricia P.
Complete kitchen design and remodel
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"One word. Excellent. Andrew and Randi were on top of all the aspects. Demolition, electrician, construction, and finishing. All was done perfectly. We highly recommend Century Kitchens & Bath. The quality of work and attention to details are outstanding."
— Robert and Ingrid D.
Complete kitchen, two bathrooms, three closets, partial bedroom remodel
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WHAT MAKES OUR REVIEWS REAL
Mary, Kelsey, Randi, Tiffany, Andrew, Steve. The designers and crew managers our clients name in their reviews are the same people who appear on the team section of our About page. We have never paid for a review, written a review for a client, or solicited a review with an incentive. We have simply asked clients who were happy with their projects to consider leaving a review, and over fifty-eight years, more than seventy of them have.
Kitchen renovation plus screened porch plus laundry remodel. Two bathrooms plus three closets plus partial bedroom. Complete kitchen design with cost-effective problem-solving. The reviews describe what was actually built, not generic "great experience" filler. Real projects with real specifics are harder to fake than generic praise.
Several of our clients mention working with the same designer through multiple projects, or being referred to Century by friends and family who used us first. That kind of continuity is what fifty-eight years of family ownership produces. It is not what franchise operations or design firms with rotating staff produce.
Steve Donato
Owner, signs every warranty
Mary Leben
Designer
Kelsey
Designer
Randi Straley
Designer
Tiffany Sabatina
Designer
Meg Burnopp
Design Consultant
Andrew Liston
Crew Lead
Terry Allen
Team Member
All of these team members are still here. Most have been with Century for years.
THE WORK BEHIND THE WORDS
The designer who walks you through your 3D rendering on day one is the same designer who manages your project through final walkthrough. No hand-offs between sales and project management. No new face when the cabinets arrive. The continuity is why our clients name specific team members in their reviews instead of writing generic "the team" feedback.
Our plumbers, electricians, and carpenters work for Century. They are on our payroll. They show up on the same schedule, communicate with the same project manager, and follow the same quality standards. Reviews that mention "the crew was always on time" and "they did what they said they were going to do" reflect the schedule integrity that in-house trades make possible.
Every Century estimate is itemized line by line. Reviews that mention "honest" and "fair" and "transparent" come from the structural transparency built into how we quote work. There are no hidden line items, no "starting at" pricing that balloons during the project, and no last-minute add-ons that surprise the client.
Every product and service Century installs is covered by a written limited lifetime warranty signed by the owner. The warranty is not a marketing claim. It is a document filed in the client's project record. Reviews from clients who used Century three, five, or ten years ago and called us back for the warranty are the strongest social proof a remodeler can produce.
REVIEWS BY LAKE COUNTY MARKET
Century has been working on Lake Forest kitchens, bathrooms, and whole-home projects since 1968. Lake Forest reviews emphasize historic-home experience, attention to architectural detail, and the kind of communication an East Lake Forest or Conway Farms client expects throughout a high-value project.
Read Lake Forest service pageLibertyville reviews emphasize range. Century has worked on Copeland Manor pre-war homes, Greentree mid-century construction, and Conway Farms new builds, and the reviews reflect that Century can adapt to the very different construction realities each subdivision presents.
Read Libertyville service pageGrayslake is Century's home market. The showroom in Third Lake shares the 60030 ZIP with Grayslake. Reviews from Grayslake clients emphasize accessibility, responsiveness, and the local-business credibility that comes from a remodeler whose trucks have been parked five miles from downtown for nearly six decades.
Read Grayslake service pageReviews from Lake Bluff, Vernon Hills, Antioch, Mundelein, Lindenhurst, Gurnee, and the rest of Lake County are mixed throughout our Google profile. Read all 70+ reviews →
ALREADY A CENTURY CLIENT?
If Century recently completed a project for you, leaving a review is the single most helpful thing you can do for the company and for the next Lake County homeowner researching us. We do not solicit reviews with incentives, and we do not write reviews for clients. We do appreciate when satisfied clients put five minutes to share their experience honestly.
QUESTIONS ABOUT OUR REVIEWS
Century Kitchens & Bath has a 4.7-star average rating across more than 70 verified Google reviews. The company also maintains positive ratings on Houzz, Facebook, and Yelp, plus continuous good standing with the Better Business Bureau.
Yes. Century's primary review collection is on Google, where all reviews are verified by Google's review platform. Reviews on Houzz are verified by Houzz's professional verification system. We do not pay for reviews, write reviews for clients, or solicit reviews with incentives.
The complete collection of Century Kitchens & Bath reviews is on the company's Google Business Profile. Additional reviews are available on Houzz, Facebook, and Yelp.
Century's reviews name specific designers (Mary, Kelsey, Randi, Tiffany), crew leads (Andrew), and the owner (Steve) because Century clients work with the same team from first consultation through final walkthrough. Most of the team members named in Century reviews are still with the company.
BuildZoom is an independent third-party platform that scores licensed contractors based on building permit records, complaint history, license status, and project completion. Century's BuildZoom score of 101 places the company in the top 12 percent of 65,686 Illinois licensed contractors.
To leave a review for Century, visit the company's Google Business Profile, Houzz profile, Facebook page, or Yelp listing. Links to all four are available in the footer of this site. We appreciate when satisfied clients share their experience.
Yes. Like any company that has been in business for nearly six decades and completed thousands of projects, Century has occasionally received less-than-five-star reviews. We respond to every review honestly. The 4.7-star aggregate average reflects the overall pattern of client experience, not a perfect record.
Yes. For larger projects (whole-home renovations, additions, or higher-tier kitchen and primary bath remodels), Century can provide references from past clients with similar projects in similar Lake County communities. Reference requests are typically handled during or after the initial consultation.
READY WHEN YOU ARE
Spend an hour with a Century designer at our Third Lake showroom or at your home. The same team named in our reviews will be the team working on your project. No deposit. No pressure. No obligation.
Showroom: 33978 N. Hwy 45, Unit C, Third Lake, IL 60030 • Open Monday through Friday, 9am to 5pm
